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Telecommuting and Its Effect

Jeffrey Redband


One way that professional work arrangements have changed over time is that employers and employees have embraced telecommuting. As more employees work from home or an alternative site, managers and project leaders have needed to alter the organization of work, revise the ways in which they communicate with employees, establish expectations for employees, and then hold them accountable. Research reveals that for both employees and employers there are positives and negatives associated with telecommuting. Technological advances have made it possible for telecommuters to stay connected with corporate databases and systems, coworkers, project teams, and managers. Employees who telecommute are able to balance other aspects of their lives with work obligations and some are more satisfied with working remotely. However, the lack of face-to-face contact, which excludes the ability to interpret body language, has been shown to be problematic and create confusion between employees and also between the employee and the boss.