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How do Norms and Groups Impact the Workplace

Michael Horton


Business owners strive to provide employees with an effective workplace. Within the workplace, norms and groups play a significant role in employee performance, a role that is highly dependent on the size of a company. Norms and groups contribute to the success or failure of workgroups and workplace teams, especially with respect to their level of performance and whether they perform as business owners would expect. This research shows that various subgroups are best for specific and desired workplace performance. Additionally, the project illustrates particular norms, such as the competence norm and the mortality norm, lead to better behavior and better results in the workplace. Other norms revealed by research and included in this project include the in-group favoring norm.