Title

Remediation of interpersonal and communication skills

Department

Physician Assistant

Document Type

Article

Publication Source

Remediation in Medical Education: A Mid-Course Correction

Publication Date

2014-01-01

First Page

55

Last Page

66

Abstract

© Springer Science+Business Media New York 2014. All rights reserved. Learners may present with deficits in communication and interpersonal skills because of lack of knowledge, unfavorable attitudes, low skill level, or a combination of these factors. Overemphasis on the biomedical interviewing model, learners' psychological and psychiatric factors or issues of cultural or language diversity may also contribute to communication difficulties. For learners who need remediation in communication and interpersonal skills, the authors describe how they have achieved success by modeling their approach on seven principles of relationship-centered care, coaching, and effective feedback. They also present cases that illustrate these principles.

DOI

10.1007/978-1-4614-9025-8_4

https://doi.org/10.1007/978-1-4614-9025-8_4

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