Title
Remediation of interpersonal and communication skills
Department
Physician Assistant
Document Type
Article
Publication Source
Remediation in Medical Education: A Mid-Course Correction
Publication Date
2014-01-01
First Page
55
Last Page
66
Abstract
© Springer Science+Business Media New York 2014. All rights reserved. Learners may present with deficits in communication and interpersonal skills because of lack of knowledge, unfavorable attitudes, low skill level, or a combination of these factors. Overemphasis on the biomedical interviewing model, learners' psychological and psychiatric factors or issues of cultural or language diversity may also contribute to communication difficulties. For learners who need remediation in communication and interpersonal skills, the authors describe how they have achieved success by modeling their approach on seven principles of relationship-centered care, coaching, and effective feedback. They also present cases that illustrate these principles.
DOI
10.1007/978-1-4614-9025-8_4
Recommended Citation
Chou, Calvin L.; Bell, James; Chou, Carol M.; and Chang, Anna, "Remediation of interpersonal and communication skills" (2014). Articles & Book Chapters. 281.
https://digitalcommons.daemen.edu/faculty_scholar/281
https://doi.org/10.1007/978-1-4614-9025-8_4