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Nicole Know

Date of Award


Document Type


Degree Name

Master of Science in Nursing (MSN)



Thesis Committee Chairperson

Lisa Ball, PhD, RN, FNP-BC

Second Reader

Vi-Anne Antrum, DNP, MBA, FACHE


This study is a descriptive comparative study on the empowerment of a multigenerational workforce. Kanter’s theory of structural empowerment was used as the theoretical framework describing the elements of informal and formal power. Daemen College Institutional Review Board was obtained prior to data collection. Sample criteria was set to include any licensed, Registered Nurse over the age of 18. An invitation and link was posted on a popular social media site to recruit for participants. There were 69 usable surveys from the collection: 19 participants from the Baby Boomer generation, 32 participants from Generation X, and 18 participants in Generation Y. Nurses were aged 25 through 64 years, and reported one to 41 years of nursing licensure. Baby Boomer nurses were found to have the least amount of education of the three groups, but highest in global empowerment. Generation X nurses were found to be more empowered than their peers in access to opportunity and access to support, but least empowered in the access to information from top management about values of the organization.