Systems Perspective for Incivility in Academia: An Integrative Review
Nursing Education Perspectives. May/June 2019, Volume 40, Issue 3, Pages 144-150.
AIM: The purpose of this integrative review was to identify evidence of systems thinking on civility in academic settings.
BACKGROUND: Incivility is present in academic systems, including nursing education. What is learned in academia translates to the workplace. Systems-based solutions may promote quality and safety in health care.
METHOD: Whittemore and Knafl’s integrative approach guided this study.
RESULTS: Forty-nine articles were reviewed. Themes emerged describing incivility in nursing as embedded within layers of a performance-driven, oppressive hostile bureaucracy, trickling down, instilling fear, and reinforcing uncivil behavior among and between members. Other themes defined faculty-to-faculty and faculty-to-student incivilities, reasons for it, reactions to it, and suggestions for improved civility.
CONCLUSION: The systems awareness model is offered as a means of promoting civility in nursing education. A lack of evidence to support how incivility in academia transfers to quality and safety in practice settings is identified as a gap for future study.
academia, faculty-to-faculty, incivility, nursing, systems thinking
Stalter, A. M., Phillips, J. M., Ruggiero, J. S., Wiggs, C. M., Brodhead, J., & Swanson, K. (2019). Systems Perspective for Incivility in Academia: An Integrative Review. Nursing Education Perspectives, 40(3), 144-150. https://doi.org/10.1097/01.NEP.0000000000000466